Employee Engagement

Tsunami wave of excitement for responses from ChatGPT and Kimberly Douglas discussion.
By Kimberly Douglas • February 8, 2026
Kimberly Douglas shares her fascinating discussion with the artificial intelligence program Chat GPT on the important topic of team effectiveness. In addition, to Kimberly's question as to what data supports the importance of team effectiveness, the new program shares research that validates the critical necessity of working as a team for business success.
Roadmap cover page to High Performance Teams ebook Kimberly Douglas
February 6, 2026
Leading teams was the #1 challenge for 30% of the High Potential program attendees, as cited by researchers of Harvard Business School's High Potential Program over 20 years. Kimberly Douglas, CEO of FireFly Facilitation, offers a download to her e-book Roadmap to Building High Performance Teams and guides leaders on missing the road's potholes.
leader standing in from of questioning team
By Kimberly Douglas • April 24, 2023
Are high potential leaders naturally expected to know how to lead teams? According to HBR's researchers analyzing their High Potential Leadership Program, more than 30% cited leading teams as a core challenge. Kimberly Douglas, CEO of FireFly Facilitation offers her a free e-book to help jump-start leading teams for your leadership program and can guide you through the rough patches to help build team effectiveness and your team into a higher performing one.
By Kimberly Douglas • July 4, 2021
In this Blog, Kimberly Douglas provides an employee's perspective of the future of hybrid work, working remotely, and the potential return to full-time office hours. Based on her research from multiple surveys of employees of all ages, genders, races, roles, and industries, Kimberly identifies key topics and provides links to actual surveys for details.
By Kimberly Douglas • May 13, 2021
The role of a leader is to connect strategy to people, acting as the connective tissue. In this post, we’ll discuss how leaders can facilitate the engagement of the work force, including the building of an actionable 30-day plan.
By Kimberly Douglas • August 5, 2019
Here is a powerful example of a team that took the issue of employee appreciation to heart, making a plan to reward the right kind of behavior in an effective way. Using positive reinforcement is a great way to strengthen personal accountability.
By Kimberly Douglas • August 1, 2019
An important part of accountability is tracking progress, learning from the results, and rewarding accomplishments. Do you know how your employees like to be rewarded? Learn how to productively hold your employees accountable and to find out what is rewarding to them individually.
By Kimberly Douglas • July 29, 2019
How can leaders increase the level of accountability on the team? Keep the team focused on the real competition; those who exist outside the walls of the organization, trying to win their customers over every day. Here's a story of one leader who made the shift.
By Kimberly Douglas • July 23, 2019
Having difficulty holding people accountable on your team? Read on for specific tips that will make this transition to the new approach easier. Bonus: How to hold people for executing on team decisions.
By Kimberly Douglas • July 17, 2019
What do staff meetings have to do with accountability? Staff meetings can become can’t miss events if people believe that challenges and problems will be discussed and resolved, that decisions and commitments will be made, and that they will be upheld.
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