Testimonials

Testimonials

88% of FireFly Facilitation's business comes from repeat clients and referrals

To find out why, read what these clients have to say about…

FireFly's Facilitation Expertise…

  • "Kimberly clearly understands the balance an effective facilitator must strike between sparking creativity and driving results. The sessions she has led have all driven substantive outcomes that are having a positive impact on our business."
    Brad Shaw, SVP Corporate Communications and External Affairs, The Home Depot

  • "Firefly Facilitation was exceptional at working with our leadership team. We appreciate our long-term partnership and FireFly's innovative methods that reflect an understanding of our culture and work."
    Milton Little, President and Chief Executive Officer, United Way of Metropolitan Atlanta

  • “Kimberly, you are such an effective facilitator. I know from experience what an art it is to think on your feet and create learning out of what sometimes feels like confusion. You do that so effectively. Thank you for your partnership and commitment.”
    Robert E. Payne, Jr., Human Resources Director, The Coca-Cola Company

  • "I have known and worked with Kimberly for almost 10 years at 3 companies. In each situation, Kimberly exhibited passion, energy, and delivered results. I could not have done it without her help!”
    Ed Wolff, Vice President, Human Resources, Place Properties

FireFly's Strategic Planning Process…

  • "Your facilitation ability and people skills enabled a specialized, talented group of 21 Senior Directors and Special Staff members to come out of their fox holes and work together as an effective cross functional team of experts. The increase in productivity as a result of the improved understanding and cooperation among the departments helped us to focus on supporting our customer, The Warfighter. Thanks for a job well done.”
    Colonel B.G. Lee, Chief of Staff, Logistics Command, U.S. Marine Corps

  • "Kimberly is great an ensuring that every board member’s viewpoint is heard. This leads to a better strategic plan, with stronger commitment by everyone.”
    Kelly Caffarelli, President, The Home Depot Foundation

  • "As a result of your leadership, energy, and enthusiasm, our Board was able to establish a strategic focus that we have not had in the past.”
    Janet N. Parker, Area II Vice President, Society for Human Resources Management Board of Directors (and SHRM Board Chair 2007-2008)

FireFly's Approach to Team Effectiveness…

  • "Kimberly has a special talent for understanding the unique challenges faced by teams in today’s business environment. Her talent transcends awareness of issues and barriers to implementing solutions tailored to the individual or team. She is a valuable coach in the creation of high-performing organizations.”
    Haven Riviere, VP Marketing Operations, The Coca-Cola Company

  • “You quickly picked up on the dynamics of our group, making the material so much more meaningful.”
    Pam Parisian, Senior Vice President – Wireless Software, AT&T

  • “Through Kimberly's abundant energy, enthusiasm, and knowledge, we realigned several disparate IT departments with a common focus to significantly improve internal and external customer relations.”
    Rodger Overton, CIO, Regions Bank

Kimberly Douglas as a keynote speaker and workshop leader…

  • “You gave us an action plan that we could go back and teach others. I particularly liked the strategic planning steps and how easy it was to follow. I know everybody at Macy’s would use this.”
    Jill Wilson, Group Vice President, Human Resources, Macy’s

  • "FireFly’s Strategic Facilitation course was a perfect blend of demonstrating, then debriefing powerful facilitation tools and techniques. I’m an experienced facilitator, yet I found myself learning new applications from the real-life examples that were shared. Simply stated, Kimberly taught us the “art” of facilitation.”
    Laura Grams, Director, CDO, Global Learning Solutions, Cisco Systems

  • "The Brain Trust, a peer group of 16 leading Atlanta CEO's, is a hard group to please. We are always looking for hard hitting information and advice that will directly impact the success of our businesses. Your presentation definitely delivered on that!"
    Tom Cramer
    Co-Chairman, The Brain Trust

Praise for The Firefly Effect

"Insightful, fun, and transformative, Kimberly Douglas weaves practice and analogy into chapters that will spark the creativity of individuals, leaders, teams, and their organizations!"
Marshall Goldsmith
NYT and WSJ #1 best-selling author of What Got You Here Won't Get You There

"In this fast paced and very readable book, Kimberly Douglas, herself a successful entrepreneur and valued consultant to numerous nimble and effective companies and their high-achieving executives, shares the lessons that propelled her remarkable accomplishments and that will motivate and assist each reader!”"
David A. Jones, Sr.
Co-founder and Chairman Emeritus, Humana Inc.

"The Firefly Effect debunks the myth that creativity is an exclusive gift, shared by a select few. It provides real-world tools to unleash and direct the creative spark that lives in everyone and make teams more effective by celebrating and leveraging their differences."
Brad Shaw
SVP, Corporate Communications and External Affairs, The Home Depot

"Business leaders will find Kimberly Douglas ideas concrete, practical, and doable. Sometimes facilitation gets elaborate and confusing. This book's ideas are very pragmatic and actionable."
Dave Ulrich
Professor, Ross School of Business, University of Michigan, Partner, The RBL Group
"At a time when everyone is looking for an extra something to win in the market, The Firefly Effect provides that practical spark that teams need. Kimberly's passion and practicality come through in a highly usable guide to creating effective teams."  

Timothy E. Sullivan, Corporate Executive Vice President & Chief Information Officer, SunTrust Banks, Inc.
The Firefly Effect is a great how-to handbook focused on inspirational and collaborative leadership. The wealth of practical, tried-and-true methods, as well as new ideas, suggestions, techniques and tools can be used to help leaders at all levels. This book is a must read for anyone interested in 'becoming the change we want to see’." - 
Denise L. Billups Director, Sales Learning IBM Corporation 
The Firefly Effect brings it all together. For seasoned leaders to emerging leaders, Kimberly Douglas outlines the tools, processes, and methods – along with the rationale to know which to apply and when. It is the first book that simplifies the complexity of team dynamics and exposes the fun of creating great teams.”
Haven Riviere, VP, Marketing Operations, The Coca-Cola Company
"The Firefly Effect uses childhood memories as a metaphor to empower leaders to build more collaborative, creative, and successful teams. Douglas draws on her experiences, successes, and challenges working with a great variety of organizations to make this book a practical and realistic guide for leaders to identify and use the strengths of team members to catalyze and inspire them to achieve their strategic goals." - 
Kelly Caffarelli President The Home Depot Foundation
"I've had first-hand experience with Kimberly and her approach to building teams and inspiring creativity. This book builds a strong business case for establishing trust and leveraging creative abrasion. Kimberly speaks directly to you whether you are the team leader or team member. She understands that high performing teams deliver results! You'll need a highlighter!" - 
Jill Wilson Group Vice President, Human Resources Macy's
"A must read for all Human Resources generalists, organizational effectiveness and talent management professionals, executive coaches, and leaders wanting to enhance the productivity of their workforce." - 
Mary T. Steele Director, Executive Compensation Delta Air Lines, Inc.
"A management team as a whole is usually smarter than any one member thinking and acting individually. Enabling individual contributions of creativity, while at the same time ensuring the team's 'creation' is delivered on time, within scope, and able to be executed, can be a difficult task for a leader. The Firefly Effect is a practical and entertaining guide for leaders to do just that." -
Rob Schreiner, MD, FACP Executive Medical Director, The Southeast Permanente Medical Group Kaiser Permanente Georgia
Kimberly Douglas vividly brings to life the metaphor of the firefly hunt, providing us with measurable and actionable items that can lead to tangible business results.
John Saunders, Vice President of Human Resources, UPS
"The author doesn't just define management theories but instead uses relevant and interesting personal and professional experiences. The section on the 'new' role of the team leader was particularly interesting and useful for increasing the creativity and ultimately the results of a team. Very entertaining while also providing great advice." - 
Bill Delahanty SVP, Human Resources ING
An incredible resource. Regardless of where you are in your career, The Firefly Effect will provide you with practical, easy to implement recommendations that will improve the effectiveness of staff meetings as well ensure your success in orchestrating complex strategic planning meetings.”
Janet Parker, SPHR, EVP Regions Financial Corp, 2007-2008 Chair SHRM Board of Directors
"The Firefly Effect is a must-read for anyone who manages teams or is a member of one. Author Kimberly Douglas literally shines a light on the importance of appreciating differences, recognizing accountability, and embracing conflict as a force for change. Implementing the techniques in this book will allow any business-big or small-to thrive." - 
Laura Grams Director, CDO Global Learning Solutions Cisco Systems
"True to its title, Douglas leverages creativity in this insightful guide that will appeal to both left and right-brain thinkers. A well-written, practical and imagery-laden reference for anyone who's ever sought non-traditional, yet intuitive ways to release the log-jam of blocked team thinking." - 
Dianne Bernez SVP, Corporate Communications Equifax Inc.
"If you know your team needs a jolt of creativity, but you don't think of yourself as a creative leader-The Firefly Effect is a must read! Kimberly Douglas uses a story we all know-catching fireflies to light up a summer evening-to remind us how to 'fire up' our team's energy and problem solving skills. Kimberly Douglas is right-we all have synchronous fireflies in our own backyard-we just need to look for them!" - 
Nancy Vepraskas Vice President, Human Resources Genuine Parts Company
"Seeds of creativity exist everywhere, but they need a nurturing environment to grow; using the principles outlined by Kimberly in The Firefly Effect can help ignite innovation in just about any team." - 
Chris Powell EVP, Human Resources Scripps Networks, home of HGTV, Food Network, DIY Network, Fine Living Network and Great American Country (GAC)
  • Janet N. Parker Area II Vice President (SHRM Board Chair 2007-2008), Society for Human Resources Management Board of Directors

    "As a result of your leadership, energy, and enthusiasm, our Board was able to establish a strategic focus that we have not had in the past."

  • Kelly Caffarelli President, The Home Depot Foundation

    "Kimberly is great at ensuring that every board member's viewpoint is heard. This leads to a better strategic plan, with stronger commitment by everyone."

  • Colonel B.G. Lee Chief of Staff, Logistics Command, U.S. Marine Corps

    "Your facilitation ability and people skills enabled a specialized, talented group of 21 Senior Directors and Special Staff members to come out of their fox holes and work together as an effective cross functional team of experts. The increase in productivity as a result of the improved understanding and cooperation among the departments helped us to focus on supporting our customer, The Warfighter. Thanks for a job well done."

  • Ed Wolff Vice President, Human Resources, Place Properties

    "I have known and worked with Kimberly for almost 10 years at 3 companies while serving in an HR leadership capacity. In each situation, Kimberly exhibited passion, energy, and delivered results. I could not have done it without her help!"

  • Robert E. Payne, Jr. Human Resources Director, The Coca-Cola Company

    "Kimberly, you are such an effective facilitator. I know from experience what an art it is to think on your feet and create learning out of what sometimes feels like confusion. You do that so effectively. The ideas and growth that our session created will definitely make a difference in team effectiveness and global thinking. Thank you for your partnership and commitment. It makes all of us successful."

  • Rodger Overton CIO, Regions Bank

    "Through Kimberly's abundant energy, enthusiasm, and knowledge, we realigned several disparate IT departments with a common focus to significantly improve internal and external customer relations."

  • Stephen Passalacqua Vice President of Field Marketing, McKesson Corporation

    "Our CEO customers wanted to move to a more interactive format for our annual leadership summit, so we adopted a roundtable approach. The discussions needed to be centered around strategic healthcare issues. Kimberly was a key element in working with our team to establish processes, moderator training and roundtable program deployment. Post program surveys showed that our attendees deemed the roundtables to be highly successful."

Endorsed on LinkedIn

Kimberly did an outstanding job helping our organization to develop and align our HR strategy for the future needs of our fast growing business. Kimberly challenged our team to push the envelope, think outside the box and avoid complacency. Kimberly did an outstanding job at connecting the dots for us with a fresh and insightful perspective. Lastly, Kimberly did her homework about our business and its services, which greatly helped to provide a great service to our team.
Kimberly loves her work - it is evident and it is inspiring. As an employee of FireFly Facilitation and a direct report of Kimberly's, I benefited from her passion and visionary leadership. Her ability to coach and develop allowed me to strengthen my skill set and stretch into new areas. I am privileged to have worked with Kimberly; my learnings continue to have a positive impact on my career.
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