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Professional Facilitation Services

Strategic Planning
Maximize outcomes and team commitment to execution at your next Annual Planning or Management Retreat.
Team Effectiveness
Boost day-to-day effectiveness through team development that goes beyond traditional team-building for lasting impact.
Capitalize on creative thinking to leverage brainstorming sessions and spark business innovation.

Facilitate Team Development | Facilitate Business

FireFly Facilitates Results

High ROI. Highly functioning teams. That’s what the current business climate demands of your 
company and your people. Fortunately, there’s FireFly Facilitation, delivering a high 
performance, no nonsense approach to team development in the workplace. The result is 
more effective strategic planning, innovation and day-to- day team effectiveness.

Companies across North America turn to FireFly Facilitation for its expertise in team 
development, understanding of group dynamics and proven ability to facilitate decision- 
making around critical objectives.

We facilitate teams, so you can focus on results.

Kimberly Douglas, SHRM-SCP, CPF

Kimberly Douglas, SHRM-SCP, CPF, President of FireFly Facilitation, Inc. is a nationally recognized team development expert and facilitator. Using her knowledge of industrial/organizational psychology plus her real-life consulting and corporate HR executive experience, she has collaborated with hundreds of leaders over the last twenty-five years – at organizations such as AT&, Coca-Cola, United Way, UPS and the US Marine Corps – to dramatically improve team development and performance. more

President of FireFly Facilitation, Inc., Kimberly Douglas SHRM-SCP is a nationally recognized team effectiveness expert.

Capitalize on team development, manage conflict and harness creativity with 
The FireFly Effect (Wiley).

"The Firefly Effect is a must-read for anyone who manages teams or is a member of one. Author Kimberly Douglas literally shines a light on the importance of appreciating differences, recognizing accountability, and embracing conflict as a force for change. Implementing the techniques in this book will allow any business-big or small- to thrive."
Laura Grams
Director, CDO Global Learning Solutions
Cisco Systems

Firefly Facilitation Blog

By Kimberly Douglas 27 Jul, 2016

It’s been said, “Variety is the spice of life,” but for many managers the spiciness of diversity causes heartburn. Leading a team would be much easier if one size fit all. However, the reality for managers involves cleverly tailoring roles, reward structures, and recognition. In doing so, leaders have to balance unique treatment of dissimilar personalities with a uniform application of fairness.

Diversity in the workplace goes much deeper than race, gender, job title, or even daily responsibilities. Leaders have to discover how team members think, what drives them, where their strengths shine, and so on. Leaders light the way by making this kind of inquiry a priority, and by creating the tools and processes that allow people to see one another in a new light.

Here’s a practical application to illuminate diversity on your team and reap benefits from it.

At the close of a week, gather your team together. Give each person ten minutes to make two lists:


List #1 - Three work activities from the past week that felt draining or tedious.


List #2 - Three job activities from the past week that felt enjoyable and invigorating.

Do not discuss the lists as a group; simply collect them after the ten minutes are over. Repeat the exercise each week for a month.


At the month’s close, convene a team meeting. During the meeting, assign each person to share one recurring activity they enjoy and do well. Also, have them talk about one regular activity they dislike and find draining.

This simple exercise will bring awareness of the various strengths and weaknesses on your team. Over the course of the meeting you may want to reshuffle a few tasks or open avenues for team members to volunteer their strengths in new ways.

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