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Professional Facilitation Services

Strategic Planning
Maximize outcomes and team commitment to execution at your next Annual Planning or Management Retreat.
Team Effectiveness
Boost day-to-day effectiveness through team development that goes beyond traditional team-building for lasting impact.
Capitalize on creative thinking to leverage brainstorming sessions and spark business innovation.

Facilitate Team Development | Facilitate Business

FireFly Facilitates Results

High ROI. Highly functioning teams. That’s what the current business climate demands of your 
company and your people. Fortunately, there’s FireFly Facilitation, delivering a high 
performance, no nonsense approach to team development in the workplace. The result is 
more effective strategic planning, innovation and day-to- day team effectiveness.

Companies across North America turn to FireFly Facilitation for its expertise in team 
development, understanding of group dynamics and proven ability to facilitate decision- 
making around critical objectives.

We facilitate teams, so you can focus on results.

Kimberly Douglas, SHRM-SCP, CPF

Kimberly Douglas, SHRM-SCP, CPF, President of FireFly Facilitation, Inc. is a nationally recognized team development expert and facilitator. Using her knowledge of industrial/organizational psychology plus her real-life consulting and corporate HR executive experience, she has collaborated with hundreds of leaders over the last twenty-five years – at organizations such as AT&, Coca-Cola, United Way, UPS and the US Marine Corps – to dramatically improve team development and performance. more

President of FireFly Facilitation, Inc., Kimberly Douglas SHRM-SCP is a nationally recognized team effectiveness expert.

Capitalize on team development, manage conflict and harness creativity with 
The Firefly Effect (Wiley).

"The Firefly Effect is a must-read for anyone who manages teams or is a member of one. Author Kimberly Douglas literally shines a light on the importance of appreciating differences, recognizing accountability, and embracing conflict as a force for change. Implementing the techniques in this book will allow any business-big or small- to thrive."
Laura Grams
Director, CDO Global Learning Solutions
Cisco Systems

FireFly Facilitation Blog

By Kimberly Douglas 31 Aug, 2016

The Grammy-award winning Orpheus Chamber Orchestra wows crowds around the world with virtuoso performances of Stravinsky, Mendelssohn, and Mozart. Garnering prestigious awards (a Grammy in 2001) and accolades (Musical America’s “Ensemble of the Year” in 1998), the New York based orchestra fills the world’s finest concert halls with adoring audiences and the some of the sweetest sounds on earth.

Astonishingly, the Orpheus Chamber Orchestra has no conductor! Its 28 members alternate roles and share responsibilities. From guiding rehearsals to interpreting selections, leadership of the group rotates among its musicians.

Thinking about the unusual structure of the Orpheus Chamber Orchestra sparked ideas in my mind about the nature of leading teams.

1) Being a leader doesn’t mean that we always have to pick the tune, set the pace, and assign the parts.

In a conductor-less organization, in which leadership and authority are dispersed throughout, creativity abounds. Each member has the freedom to contribute his or her unique talents for the benefit of all. On the contrary, the combined creativity of an organization is blocked when a single leader hoards authority.

2) In the Orpheus Chamber Orchestra, no one has a back to the crowd.

Absent of the human barrier, the audience is invited into the midst of the orchestra and can share a more intimate connection with its music. Conversely, an organization with power concentrated too heavily at the top can easily lose sight of its customers. Generally, the most senior leaders have the least frontline interaction with customers. If we, as leaders, don’t make room for the instincts and input of people throughout our teams, then we’ll gradually blind ourselves to the needs of the clients we’re trying to serve.

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