Let’s rebuild and rejuvenate your team into high performers!

Kimberly Douglas • July 20, 2021

"Not finance. Not strategy. Not technology. It is teamwork

that remains the ultimate competitive advantage,

both because it is so powerful and so rare."

 

~ Patrick Lencioni, author of The Five Dysfunctions of a Team 


In my last newsletter and follow-up blog, I focused on the hybrid workplace and the trends and concerns both employers and employees are addressing as the future work environment - and even the team composition itself - continues to evolve.

 

Now is your perfect opportunity to rebuild and rejuvenate your team into high performers who have learned to collaboratively and creatively tackle organizational goals together. So how do you do that? 

You use FireFly Facilitation and Dr. Bruce Tuckman's Stages of Team Development as your guide! With my master's in industrial/organizational psychology, plus having worked with hundreds of teams at all levels for more than 25 years, I am very familiar with his model. It is widely recognized by business leaders and organizational psychologists alike.

 

His team development model describes, in easy-to-understand terms, the phases in which teams typically progress from formation to hardship and ultimately (with dedicated time and sustained commitment) to the desired end-state of high performance execution.


As your team transitions through each of the 4 stages - Forming, Storming, Norming, Performing - you will experience a change in trust, knowledge sharing, and ultimately your level of cohesiveness and effectiveness.


Below are my two proven tips for getting your team started on the right foot with the Forming stage. I invite you to explore my blog post with more of my actionable tips for all the stages...navigating those challenging waters (Storming), and enhancing your team's "psychological safety" for full team synergy (Norming to Performing).


Stage 1: Forming

Team members get acquainted with each other...or more accurately reacquainted... as they develop new processes to best function in this new hybrid work environment. Uncertainty is high. The principal objective is for the team to create (or refine) a clear structure, direction, and roles, (especially with all the changes caused by COVID over the last year) so that members begin to build/rebuild trust. 



My top 2 tips for jumpstarting this stage: 


  1. Use the Herrmann Brain Dominance Instrument (HBDI) to understand your own and each other's thinking and communication preferences. I have used the Whole Brain® Model and this assessment with teams for over 20 years. Everyone finds value in learning their strengths and blind spots, how their behavior shifts under pressure, and potential sources of conflict due to interpersonal differences. We then use the HBDI team results to discover and capitalize on the diversity of thought on the team and promote "creative abrasion" in tackling the toughest team challenges.
  2. Reassess and redesign your team meetings to ensure full engagement in the new hybrid environment. One of the most visible signs of the cohesion and effectiveness of a team is how much you accomplish when you come together. First and foremost, find out if there is common agreement on the purpose of your team meetings...
    i.e. Why do you meet? You may well find significant differences in what each of you hope to get out of these meetings, especially between the team leader and team members.
    Then, use what you learned from the HBDI debrief to redesign your meeting to fulfill your agreed purpose and to ensure all team members' expectations are met. For more ways to turn your team meetings into "can't miss events", check out my blog post !

Effective team development enhances collaboration, productivity, and motivation among individuals. While this work may be accomplished through an ongoing, focused effort by the team leader, our experience shows that having an expert facilitator external to the team can be incredibly valuable for guiding your organization through the 4 stages.

 

I welcome the opportunity to discuss how I might help you rebuild and rejuvenate your team into even higher performers.

 

Kimberly


P.S. If you find this information of value, I invite you to share this newsletter with your teammates and colleagues.



Would you like more tips, tools and techniques to help your team to succeed? 

Check out the rest of my  fully updated website with free downloadable e-books and infographics!


By Kimberly Douglas November 5, 2025
"When people are financially invested, they want a return. When people are emotionally invested, they want to contribute." - Simon Sinek
By Kimberly Douglas November 5, 2025
Is your team ready for the finish line?
By Kimberly Douglas November 5, 2025
“The absence of conflict is not harmony, it’s apathy.” - Adam Grant
By Kimberly Douglas September 23, 2025
"Vision without execution is hallucination.” - Thomas Edison
Show More